Shipping policy

Last Updated: 22nd Oct 2023

Welcome to Shopndia, your go-to destination for eco-friendly reusable notebooks and related products. This Shipping Policy outlines our shipping and delivery procedures for your reference. By using our website, mobile application, or any services offered through the Shopndia platform, you agree to abide by the terms and conditions described in this policy.

1. Shipping Information

1.1. Shipping Locations: Shopndia provides shipping services to customers within India. We currently do not offer international shipping.

1.2. Free Shipping: Shopndia offers free shipping on select products. The availability of free shipping depends on the specific product and may vary. To determine if a product is eligible for free shipping, please refer to the product details on our platform.

1.3. Shipping Times: Once your order is confirmed and payment is received, our team will process and dispatch your order. Typically, it takes 4-5 working days for your order to be delivered to your specified delivery address. Please note that these delivery times are approximate and may vary based on factors such as product availability, shipping location, and other unforeseen circumstances.

2. Shipping Charges

2.1. Free Shipping: For products eligible for free shipping, the shipping cost is covered by Shopndia. The product details on our platform will indicate if a particular product qualifies for free shipping.

2.2. Standard Shipping: If your order includes products that are not eligible for free shipping, standard shipping charges may apply. These charges will be calculated based on the product weight, shipping location, and other relevant factors. You will see the shipping charges at the time of checkout.

3. Order Tracking

Once your order is shipped, we will provide you with tracking information, including a tracking number and a link to track your order. You can use this information to monitor the status and progress of your shipment.

4. Delivery Address

4.1. Accuracy: Please ensure that the delivery address provided during the order placement is accurate and complete. We are not responsible for undelivered orders due to incorrect or incomplete addresses.

4.2. Revised Address: If you need to change the delivery address after placing an order, please contact our customer support team at support@shopndia.com or call us at +91-7588585766 as soon as possible. We will make every effort to accommodate your request if the order has not been shipped.

5. Delayed Shipments

While we strive to provide timely delivery, please note that the estimated delivery times provided are approximate and may be subject to unforeseen delays. Such delays could result from factors beyond our control, including but not limited to adverse weather conditions, natural disasters, strikes, or other events that may impact shipping and delivery services.

6. Order Confirmation

You will receive an order confirmation via email after successfully placing an order on Shopndia. The confirmation email will include details of your order, including the product(s) ordered, quantity, price, shipping address, and estimated delivery date.

7. Customer Support

If you have any questions or concerns about our shipping policy, please contact our customer support team at:

- Email: support@shopndia.com
- Phone: +91-7588585766

- Address: 201 D Center Point, JB Nagar, Andheri East, Mumbai Maharashtra India 400059

We appreciate your trust in Shopndia, and we are committed to providing a seamless shopping experience.